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Cookie Policy
Contents
This Cookie Policy explains how The Garden Works Ltd ("we", "us", "our") uses cookies and similar tracking technologies on our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used.
Cookies do not contain any information that personally identifies you directly, but personal information we store about you may be linked to the information stored in and obtained from cookies.
2. How We Use Cookies
We use cookies to:
- Ensure our website functions correctly and your shopping basket is maintained
- Remember your preferences and settings across visits
- Understand how visitors interact with our website so we can improve it
- Deliver relevant marketing and advertising where you have consented
- Process secure payments and prevent fraud
- Comply with legal and regulatory requirements
3. Types of Cookies We Use
We use the following categories of cookies on our website:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function. These include session management, shopping basket, checkout security tokens (e.g. Magento form keys), and login authentication. Cannot be disabled. | Session / up to 1 year |
| Analytics | Help us understand how visitors use our site — which pages are popular, where users come from, and how they navigate. We use Google Analytics for this purpose. | Up to 2 years |
| Marketing | Used to show you relevant adverts on other websites and to measure the effectiveness of our advertising campaigns. Only set with your consent. | Up to 90 days |
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use. These third parties may include:
- Google Analytics — website traffic analysis (Google Privacy Policy)
- Google Ads — advertising and remarketing
- Stripe / PayPal — secure payment processing
- Meta (Facebook) — social media integration and advertising (where applicable)
We do not control these third-party cookies. Please refer to each provider's privacy and cookie policy for more information on how they use data.
5. Managing Your Cookie Preferences
You have the right to accept or decline non-essential cookies. You can manage your preferences in the following ways:
Cookie consent banner: When you first visit our website, you will be shown a cookie consent banner. You can choose to accept all cookies, or customise your preferences by category.
Browser settings: Most browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being set. Please note that disabling essential cookies may affect the functionality of our website, including your ability to add items to your basket or complete a purchase.
Guidance on managing cookies in common browsers:
You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we do, we will update the "Last updated" date at the top of this page. We encourage you to check this page periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
The Garden Works Ltd
Email: sales@thegarden-works.co.uk
Website: www.thegarden-works.co.uk